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Frequency Answers & Questions
AC-863s
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Troubleshooting Guide:
No animal showing in some pictures:
1. Check if the unit is pointed the direction where the sun is rising or sunset that the sensor might be triggered
2. The PIR sensor may detect an animals through vegetation out of view from the camera.
3. If the animal was moving quickly, camera may not capture it in time while an animal moved out of the zone.
4. Make sure that the unit is mounted on a steady tree or other place that does not wobble.
How can I get more pictures against a small animal like raccoon; hare?
Attempt to mount the camera at 0.5~0.7 meter height on a tree.
It seems camera did not capture any image or video at night, it can still capture at day:
Check the camera batteries if they are bad already. Try to replace with new batteries to test again.
Why are every things displayed on TV mode without color?
It might be caused by improper setting of TV signal format. Try to change for another setting like TV-PAL <> TV-NTSC. If it is still fail, you have to change your TV set to be the NTSC to match the signal protocol with the camera.
Why does the battery icon still show BLANK after replaced with new batteries already?
You must re-boot the device by the main PW switch every times you did replace for batteries.
Why does the memory full icon still blinking rapidly after deleted files from SD card already?
You must re-boot the device by the main PW switch every times you did clear memory or replace with a new SD card.
Why can’t I wake up the camera screen ON and seems No response while pressing any keys?
1.You forget to press the CAM-PW firstly before trying to operate the camera.
2.You have to wait for a performing event to be finished itself and then, press the CAM-PW.
3.Check if there is SD card with huge amount of images stored in the slot. If YES, you have to wait for a few seconds until the card initializing to be done since CAM-PW is ON. And, it is highly to recommend you to save the file to PC frequently and clean up the card in order to get more empty space.
I expect to see the scout counter to start from 000 while resume a new trail.. How can I do?
Press the OK/DEL and hold for 3 seconds to eliminate the old records. Now you will see 000.
What are difference between the Feature QUICK Shots vs BURST Shots?
The QUICK shots is defined how many times to be allowed to take shots once an event will be detected. Additional shots will be triggered by further movements up to 3 times. If no more movement will be detected, it means you will just get only one image even you had set for 3 quick shots. Other than QUICK Shot, you can enable the BURST mode to take more shots during each event. Camera will take a several shots automatically once a moment will be detected. There is no need further detections required and you will get an user defined quantity of images within one event.
The Camera In-Use light is remaining ON, but the camera does not respond:
1. The camera may be time-out and shut down automatically. Repeat to press the CAM-PW to resume the camera ON.
2. Battery may be too low that could not support the camera staying ON. Replace with 4pcs D type brand new batteries.
The CAM-PW switch does not respond:
Attempt to turn the camera ON too quickly after the main power ON. Wait for about 10 seconds until the back light of scouting LCD goes to OFF. Then try again.
Why I could not see the Videos or Pictures which I just toke previously?
You need to know the screen will only display the image or video files corresponding to the current setting. You have to change the setting once if you want to view other kind of media files.
The Camera Status Small light does not respond while Camera In-Use light is ON:
If you installed a large capacity SD card with a huge quantity media files inside, attempt to press either key in the Camera portion after the Camera In-Use light is ON. Need to wait for about a few seconds until the SD card to be done for initializing at start up. More media contents will take more longer to wait.
Don’t satisfy a brightness on night Pictures. It seems too dark
1. You might set the Shutter / ISO to be FAST, try to change for AUTO or add an external booster.
2. Batteries may too lower or quality is not good or they are not Alkaline type that the battery set could not afford a high current consumption moment when the internal IR light was ON. Need to replace with a good quality brand new battery set.
Don’t satisfy night Pictures. Almost seems blur
Simply to set the Shutter /ISO to FAST. To a get better result, it is highly recommended to apply more external IR boosters.
The Light in the front of the housing does remain ON:
1. The unit just is set for Walk-Test mode. The light still remains ON steady within 60s warming up period.
2. The CAM-PW is not switched to OFF. Remember to turn camera OFF after finished camera operation.
Camera seems NOT write any picture into my “Empty SD” card and displayed with Memory Full:
1. You must format the SD card which was ever used in the other device before applying it in this camera.
2. Check the current SD card and try to use a brand New SD card instead of your current SD.
No Time Lapse Images in the folder after sometime
Check the position of the Trigger Switch to Time Lapse or Not. Be sure you had enable the Time Lapse Function in the Camera setting menu.
Can I just install a part of battery set like D cells or C cells only in case I will connect a solar power pack?
Not be recommended. Need to install full sets batteries for both compartments or just no battery.
Reset the Unit out of System Halt:
In case the event counter stop to respond for any sensing, or you notice the LCD is always blank even the Power switch is ON, the system may halt already to cause the problem. Remove all batteries out of compartment for more than 10 minutes in order to reset the unit. All pictures will be retained and the unit will resume to the factory default settings. You will need to reprogram with your desired parameters before use.
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